Delivery & Shipping Information
Thank you for shopping with us! Below you will find all the important details about our delivery and shipping process.
Where do we ship?
We currently ship orders only within the European Union (EU).
Delivery Time
We aim to process and ship all orders within 1–3 business days after receiving your payment. Delivery times depend on your location and chosen shipping method:
- Deliveries within EU: 3–7 business days
Please note that during busy periods (e.g., holidays, sales), processing and shipping times may be slightly longer.
Shipping Methods
We offer the following shipping options:
- Standard Shipping
- Free Shipping on orders over €150
Available shipping options and exact delivery times will be displayed at checkout.
Shipping Costs
Shipping costs are calculated based on your order’s weight, size, and destination within the EU.
Shipping is free for all orders over €150.
You will see the final shipping cost before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
Delivery Issues
If your order hasn’t arrived within the expected time frame, please contact our customer service at [your email] or call us at [your phone number].
We will do our best to assist you promptly.
Important Information
Customers are responsible for any customs duties or taxes that may apply within their respective EU countries.
Please ensure that the shipping address you provide is complete and correct.
We are not responsible for delays caused by incorrect shipping information or unforeseen circumstances (such as customs delays or natural events).